Terms of Service
Last Updated: February 12, 2026
These Terms of Service (“Terms”) govern your access to and use of www.qexell.com (the “Site”) and any related services provided by QEXELL® (“we,” “us,” or “our”).
By accessing or using this Site, you agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree to these Terms, you must not use the Site.
1. Use of the Website
You agree to use this Site only for lawful purposes and in accordance with these Terms. You must not use this Site:
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In any way that violates applicable laws or regulations
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To engage in fraudulent activity
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To interfere with or disrupt the security or operation of the Site
We reserve the right to suspend or terminate access if these Terms are violated.
2. Products and Pricing
We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occasionally occur.
We reserve the right to:
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Correct pricing or description errors
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Change prices at any time without notice
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Cancel or refuse any order placed at an incorrect price
If an order is canceled due to a pricing error, we will notify you and issue a refund if payment has already been processed.
3. Promotions & Discount Codes
Promotions, discount codes, and special offers:
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Are valid only for the specified time period
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May not be combined unless stated otherwise
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May not apply to gift cards or already discounted items
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Cannot be applied retroactively to previous purchases
We reserve the right to modify or cancel promotions at any time.
4. Orders & Cancellations
Once an order is placed, it begins processing promptly.
We cannot guarantee cancellations once processing has started. If your order has already shipped, you may request a return in accordance with our Returns & Refund Policy.
We reserve the right to refuse or cancel orders if we suspect fraud, unauthorized activity, or violations of these Terms.
5. Intellectual Property
All content on this Site — including text, images, logos, graphics, product designs, and branding — is the property of QEXELL® and is protected by applicable intellectual property laws.
You may not:
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Copy, reproduce, distribute, or exploit any content
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Use our trademarks or branding without written permission
Content is provided for personal, non-commercial use only.
6. Limitation of Liability
To the fullest extent permitted by law:
QEXELL® shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
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Use or inability to use the Site
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Product misuse
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Delays in shipping
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Errors or interruptions on the Site
Our total liability for any claim relating to a product purchase shall not exceed the amount paid for that product.
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws (including in Australia or Canada).
7. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available” without warranties of any kind, except as required by law.
We do not guarantee:
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That the Site will be uninterrupted or error-free
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That defects will be corrected
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That the Site is free of viruses or harmful components
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on the Site.
Continued use of the Site after changes constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by applicable international commercial laws. If you are located in the United States, Canada, or Australia, your local consumer protection laws may provide you with additional rights.
11. Contact Information
If you have questions about these Terms, please contact us: